Some of the greatest photographic prose being written today comes from the pens, pencils and typewriters of readers complaining about equipment or service form dealers, importers or manufacturers. The heights of furious indignation and rage reveal hidden literary talents among many of you. Surely these blazing epistles must cause the recipient to wince, quake and race to rectify whatever complaint, legitimate, illegitimate or gray area being steamingly brought to his attention. Don't believe it. While the writing of these letters must act as a great catharsis for the writer, it generally has the effect of turning even a reasonable dealer, importer, or manufacturer into a stubborn mule who shoves your letter to the very bottom of the heap where it may stay, perhaps forever.